DASH, N. K.; PADHI, P. LSQA Scale: A Tool for Measuring Users’ Perceptions of Service Quality in Libraries. DESIDOC Journal of Library & Information Technology, [S. l.], v. 36, n. 4, 2016. DOI: 10.14429/djlit.36.4.9193. Disponível em: https://publications.drdo.gov.in/ojs/index.php/djlit/article/view/9193. Acesso em: 27 jun. 2025.