GHAEDI, R.; VALIZADEH-HAGHI, S.; AHMADI, E.; ZERAATKAR, Z.; BAGHESTANI, A. R. Gaps Between Users Expectations and their Perceptions on Service Quality of College Libraries of Shahid Beheshti University of Medical Sciences, A Case Study. DESIDOC Journal of Library & Information Technology, [S. l.], v. 40, n. 02, p. 131–136, 2020. DOI: 10.14429/djlit.40.02.14958. Disponível em: https://publications.drdo.gov.in/ojs/index.php/djlit/article/view/14958. Acesso em: 27 jun. 2025.