Establishing a Virtual Reference Service

Shalini R Lihitkar

doi:10.14429/djlit.31.1.760

Establishing a Virtual Reference Service

Shalini R Lihitkar

DOI: https://doi.org/10.14429/djlit.31.1.760

Keywords: Virtual reference service, instant message, online reference service, Meebo

Abstract

The paper describes the concepts of virtual reference service and instant messaging. It explains how realtime communication works in a library setting, and introduces one free, easy-to-use software, i.e., Meboo for establishing a virtual reference service in a library.http://dx.doi.org/10.14429/djlit.31.1.760

Published

2010-12-27

How to Cite

Lihitkar, S. R. (2010). Establishing a Virtual Reference Service. DESIDOC Journal of Library & Information Technology, 31(1). https://doi.org/10.14429/djlit.31.1.760

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Issue

Vol 31 No 1 (2011)

Section

Papers

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