Technology Enhanced Learning: A TCS Library Experience

Abstract

Organisational success is directly linked to its competent workforce. Technology has brought about
immense dynamism in information and knowledge throughput. Coping with the rapidly changing information demands is increasingly difficult, but all the same crucial. The need to identify, build, utilise, and retain talent has never been so challenging. Global organisations are progressively focusing attention on maximising the value of their intellectual resources and deliverables. Obvious benefits of e-learning are prompting the organisations to adopt it into the corporate folds in many ways. This paper focuses on how the corporate library of Tata Consultancy Services has successfully leveraged the technology platforms in two ways –firstly, to build upon the competencies of their library team, and secondly to propagate library services effectively to its global user community. The paper also provides an understanding on the efforts taken by the library
team of TCS to design and populate the backend content into their Learning Management System (LMS).