Challenges of Using Koha as a Library Management System among Libraries in Higher Education Institutions in Zambia

Abstract

This study investigated the challenges facing libraries in higher education institutions in Zambia in their use of Koha. The study was a descriptive survey involving 41 libraries from higher education institutions. Data was collected using a structured self-administered questionnaire. The findings revealed that the major challenge was the inability of librarians to effectively use all the modules in Koha because of a lack of skills. The modules that are mainly used are circulation and cataloguing modules. The other challenges identified were poor Internet connectivity, lack of technical support, and difficulties upgrading and backing up the Koha database.