Evaluation of Usage of University Websites in Bangladesh

Abstract

The study evaluates some selected university websites in Bangladesh from the usability perspectives. Two online automated tools, namely, html toolbox and web page analyser were used along with a questionnaire directed towards users of these websites. Tools were used to measure the websites’ internal attributes which can not be perceived by the users such as html code errors, download time, and size of the html pages. The questionnaire was developed and designed based on the 23 usability criteria divided into five categories. Each category deals with one usability aspect. The study showed that users are not satisfied by overall usability level of these websites and few of them are satisfied with the available features. However, there are some weaknesses in some aspects of the design, interface, and performances. Websites’ internal features are identified and suggestions are provided in the study to enhance the usability of these websites.

http://dx.doi.org/10.14429/djlit.31.6.1322