Use of Electronic Resources and Services by Faculty Members and Students of Fiji National University

Abstract

The effectiveness of electronic resources and services in select campuses of Fiji National University Library on the basis of users’ satisfaction is evaluated. A survey method was employed to conduct this research. Out of sixteen campus libraries of FNU, the researcher selects eight libraries from different division of Fiji in the user’s survey. 150 well-structured questionnaires were distributed to gather information related to uses of electronic resources and services. The 140 filled questionnaireswere collected from students and faculty members and analysed, classified and tabulated by employing simple statistical methods. The study reveals that majority of the users of FNU libraries keep themselves abreast of developments in electronic resources, services and their proper utilisation in the field of academic and research. The result showed a growing interest in e-resources among the users and also found that slow downloading and blockage of website is the hurdle in proper utilisation of electronic resources. The survey further reveals that the majority of respondents are aware of the usage of e-resources and services.