| || Quality management system : Some reflections
Author : Rao, Sudhakara K.
Source : Defence Science Journal ; Vol:56(1) ; 2006 ; pp 53-59
Subject : 629.7 Aeronautics;658 Management Sciences
Keywords : Quality management system;ISO 9000;Quality assurance;Reliability;Quality system;Fault tree analysis;FTA;QMS;Failure mode effects
Abstract : With the increasing demand for high quality products in every field, the demand for a good quality management system (QMS) in every organisation is increasing. This has since been well-appreciated by many organisations who have adopted QMS like ISO 9000, which has standardised the requirements for QMS. A well-organised QMS benefits the organisation in achieving its goals and sucess in its missions. In this paper, author's experiences in QMS and its implementation during his long tenure at ISRO, are briefly described. The author recalls a few incidents he faced during working on the projects of ISRO and DRDO, highlighting issues wrt quality and reliability, QMS, and ISO 9000 implementation. A few guidelines for effective QMS implementation are also suggested.