| || Establishing a Virtual Reference Service |
Author :Lihitkar, Shalini R.
Source: DESIDOC Journal of Library and Information Technology :31(1) ; 2011 ; pp.31-34
Abstract : The paper describes the concepts of virtual reference service and instant messaging. It explains how realtime communication works in a library setting, and introduces one free, easy-to-use software, i.e., Meboo for establishing a virtual reference service in a library.
Keywords : Virtual reference service;instant message;online reference service;Meebo